Charming and Playful Design
Introducing the Ceramic Cat Ear Mug, a delightful addition to your morning routine or coffee breaks. Its unique cartoon-style design, featuring adorable cat’s ears, adds a touch of whimsy and joy to your day. Whether you’re a cat lover or simply appreciate playful designs, this mug is sure to brighten your mood.
Eco-Friendly and Durable Material
Made with high-quality porcelain, this eco-friendly mug is not just charming but also durable. Its robust construction ensures it will be a long-lasting companion in your kitchen or office. Plus, being eco-friendly, it aligns with your values of sustainability and environmental care.
Perfect Size and Comfortable Use
With a capacity of 300ML and a convenient size of 9.5*6.5cm, this mug is perfect for your favorite beverages. The handgrip shape makes it comfortable to hold, enhancing your drinking experience. Whether it’s coffee, tea, or hot chocolate, this mug holds the perfect amount for your enjoyment.
Features at a Glance
- Purpose: Universal – ideal for various beverages
- Feature: Eco-Friendly – made with sustainable materials
- Ceramic Type: High-Quality Porcelain
- Style: Playful Cartoon Cat Design
- Capacity: 300ML – perfect for daily use
- Shape: Comfortable Handgrip
Why Choose Our Cat Ear Mug?
This mug isn’t just a drinking vessel; it’s a statement of style and environmental responsibility. Its playful design makes it special, setting it apart from ordinary mugs. Ideal for use at home, in the office, or as a unique gift, it’s versatile and visually appealing. Its robust porcelain build ensures longevity, making it a worthwhile investment for any mug collection.
Bring Joy to Your Beverage Ritual
Imagine starting your day or taking your afternoon break with this charming mug. It’s not just about the drink; it’s about the experience. The Ceramic Cat Ear Mug brings a smile to your face and warmth to your heart with every sip.
Don’t wait to add this delightful mug to your collection. Its unique design, eco-friendly materials, and perfect size make it an ideal choice for everyday use. Order now and experience the joy and comfort of sipping from this adorable mug!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tesora.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of tesora.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tesora.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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