Discover the Elegance of Simplicity
Elevate your daily beverage experience with our Elegant Nordic-Style Matte Ceramic Mug. Perfect for any setting, from bustling offices to cozy kitchen nooks, this mug combines functionality with a sleek, minimalist design. Whether you’re sipping morning coffee, afternoon tea, or enjoying a warm milk before bed, this mug brings a touch of Nordic elegance to your routine.
Unmatched Quality & Design
Crafted from high-quality ceramic, this pottery-style mug boasts a smooth matte finish that’s both pleasing to the eye and comfortable in your hand. Its sturdy handgrip design ensures a secure and comfortable hold, making it ideal for both hot and cold beverages. With its eco-friendly construction, you can enjoy your favorite drinks guilt-free, knowing you’re making a sustainable choice.
Product Features
- Eco-Friendly: Commitment to sustainability without compromising on quality.
- Certified Excellence: Boasting certifications from CE, CIQ, EEC, LFGB, and SGS.
- Durable Ceramic: Made from high-grade pottery ceramic, designed to last.
- Versatile Use: Ideal for milk, tea, coffee, or any beverage of your choice.
- Chic European Style: Adds a touch of elegance to any table setting.
- Ergonomic Design: Comfortable handgrip for easy sipping.
Why Choose Our Ceramic Mug?
Our Nordic-Style Matte Ceramic Mug is more than just a drinking vessel; it’s a statement of style and sustainability. Whether you’re enjoying a quiet moment alone or hosting friends and family, this mug is sure to impress. Its robust build and chic design make it suitable for everyday use, while its certifications ensure you’re using a product that meets the highest standards of safety and environmental care.
Make It Yours Today
Don’t settle for ordinary. Choose our Elegant Nordic-Style Matte Ceramic Mug for a blend of functionality, style, and sustainability. Perfect for any occasion, it’s the ideal companion for your favorite beverages. Add it to your collection today and experience the perfect balance of style and practicality.
Experience the Nordic difference in every sip. Order now and transform your beverage moments into an experience of elegance and comfort.
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tesora.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of tesora.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tesora.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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